CH1
The Artist Formerly Known as chiggins.
I can't recall exactly all the points raised in it, but basically they were having a tough time coordinating work between people, workers being on while others are off and then vice versa, having accountability issues not able to connect to people, training newbies is extremely difficult, etc.
yeah...hiring and training are more difficult over video.
not to mention some workers need constant support from IT, or constant hand holding.